Smart Research by GMC Analytics is the next level of online surveying as we have pre thought and pre configurated the whole survey process from setting up questions to polling and analyzing data.
You don’t have to be an expert in IT and statistics, just focus on your business and use smart research to improve your communication performance.
On smart research you will find three of the most popular survey contexts:
- Customer Satisfaction and Recommendation: Beneath some other features, it delivers the RetentionScore (which is similar to the Net Promoter Score® of Satmetrix Systems, Inc. )
- Customer Preferences: This delivers customer preferences regarding all product features and gives you an idea of your market potential.
- Emotional Analytics: This delivers insights of your customers motivations and drivers together with their attitudes regarding information reception and processing.
Please check out at http://www.smart-research.net/SmartResearchPB/portal.